Key Responsibilities

• Support the Reservations team with the administrative and operational tasks related to

Nômade Temple Madrid and Nômade Temple Ibiza.

• Assist with the management and follow-up of individual and group reservations for both

properties.

• Support the handling and response to reservation requests received by email, phone and

other channels.

• Assist with preparing and sending reservation confirmations, modifications and

cancellations.

• Support the management of special guest requests, coordinating and following up with the

relevant departments.

• Assist with communication with guests, travel agencies, tour operators and other partners.

• Support the updating and maintenance of reservation information in the PMS and other

internal systems.

• Assist with monitoring arrivals, departures, modifications and any incidents related to

reservations.

• Support the review of rates, availability, promotions and booking conditions, following the

department’s guidelines.

• Collaborate with the Front Office, Sales & Marketing and other departments across Madrid

and Ibiza to ensure the smooth coordination of reservations.

• Support the follow-up of reservations pending confirmation, payments, deposits or

additional information.

• Maintain up-to-date department files, databases and documentation.

• Facilitate smooth communication and coordination between the Reservations teams in

Madrid and Ibiza, sharing relevant information and following up on the needs of each

property.

• Contribute to providing a personalised, professional and guest-oriented service that reflects

the essence and philosophy of Nômade Temple.

• Participate in other projects and tasks within the Reservations Department according to the

operational needs of Nômade Temple Madrid and Nômade Temple Ibiza.

Profile & Skills

• Currently studying Tourism, Hospitality Management, Business Administration, Hotel

Management or a related field.

• Genuine interest in developing a career in Reservations and Hospitality.

• Positive attitude, flexibility and strong willingness to learn.

• Spanish and English required; additional languages are a plus.

• Availability: 6 to 8 months.

Conditions

• €600 gross monthly stipend

• Free accommodation (only in ibiza)

• Meals included

• Hotel uniform provided